Current:Home > NewsEchoSense:Exclusive: Cable blackout over 24 hours? How an FCC proposal could get you a refund. -FutureFinance
EchoSense:Exclusive: Cable blackout over 24 hours? How an FCC proposal could get you a refund.
Fastexy View
Date:2025-04-06 19:24:37
If your satellite and EchoSensecable TV goes out for more than 24 hours, you would be entitled to a refund under a proposal being introduced by the Federal Communications Commission on Wednesday.
The proposal would push cable and satellite providers to give consumers their money back when they fall short on a service, according to a senior FCC official.
Two prominent blackouts this year alone served as a catalyst for the commission’s proposal, the senior official said. The dispute between Charter Communications and Disney, along with Nexstar and DirecTV, that caused millions of customers to lose access to channels, pushed the commission to start looking at solutions for consumers.
What's in it for the consumer?
What the refunds look like will vary, the official said. They will discuss whether refunds will come in the form of refunded money, credit on bill, or decreased bill for the following month.
In addition to refunds, the commission is proposing a reporting component. Currently, blackouts are reported to the commission voluntarily, which makes it difficult to track how often they occur and by which companies.
Separately the commission addressed issues on broadband oversight in an Oct. 5 fact sheet about the federal government's lack of authority over broadband outages and how it "leaves open a national security loophole." But restoring the commission's oversight with net neutrality rules could help bolster their authority "to require internet service providers to report and fix internet outages" and also inform the public of such outages.
FCC hands out historic fineto robocaller company over 5 billion auto warranty calls
What other blackouts happened this year?
In addition to the dispute between Charter Communications and Disney that led to ESPN channels getting blacked out affecting 15 million subscribers, Nexstar and DirecTV also entered into a two-month blackout beginning in July, after Nexstar pulled their channels from the satellite television provider in July, according to The Hollywood Reporter. The move left 10 million DirectTV customers without local broadcast affiliates, the CW network and the company's upstart cable news channel.
DirecTV put measures in place to grant consumers with refunds, and The Buffalo News also reported that Charter began communicating with customers about a "prorated credit for Disney content" that wasn't available to customers during the blackout.
For now, the commission's proposal is about starting a conversation about refunds before they solicit comments from the public, the senior official said.
Clarifications & Corrections: An earlier version of this story misstated who is affected by this rule. The story has been updated to reflect the proposed rule affects satellite and cable providers.
veryGood! (89)
Related
- How to watch new prequel series 'Dexter: Original Sin': Premiere date, cast, streaming
- Olivia Rodrigo concertgoers receive free contraceptives at Missouri stop amid abortion ban
- Penguins postpone Jagr bobblehead giveaway after the trinkets were stolen en route to Pittsburgh
- Maryland lawmakers consider new plan to rebuild Pimlico Race Course, home of the Preakness
- EU countries double down on a halt to Syrian asylum claims but will not yet send people back
- Elon Musk abruptly scraps X partnership with former CNN anchor Don Lemon
- 3 Missouri men charged with federal firearms counts after Super Bowl victory parade shooting
- Report finds flawed tactics, poor communication in a probe of New Mexico trooper’s death
- What do we know about the mysterious drones reported flying over New Jersey?
- Executive director named for foundation distributing West Virginia opioid settlement funds
Ranking
- Nearly 400 USAID contract employees laid off in wake of Trump's 'stop work' order
- Report finds flawed tactics, poor communication in a probe of New Mexico trooper’s death
- Jerry Stackhouse out as Vanderbilt men's basketball coach after five seasons
- It’s Your Lucky Day! Get Up to 80% off at Anthropologie, With Deals Starting at Under $20
- Trump's 'stop
- Regina King reflects on her son's death in emotional interview: 'Grief is a journey'
- NFL investigating Eagles for tampering. Did Philadelphia tamper with Saquon Barkley?
- Meghan, Duchess of Sussex, returns to Instagram to tease new food, cookbook, cutlery brand
Recommendation
US wholesale inflation accelerated in November in sign that some price pressures remain elevated
St. Patrick’s parade will be Kansas City’s first big event since the deadly Super Boal celebration
NLRB certifies union to represent Dartmouth basketball players
Commercial rocket seeking to be Japan's first to boost satellite into orbit is blown up right after liftoff
Toyota to invest $922 million to build a new paint facility at its Kentucky complex
Arkansas’ elimination of ‘X’ as option for sex on licenses and IDs endorsed by GOP lawmakers
Kamala Harris visits Minnesota clinic that performs abortions: We are facing a very serious health crisis
Small businesses are cutting jobs. It's a warning sign for the US economy.